This website and related pages, funnels, apps, and services (collectively, the "Site") are operated by Legacy Flow Solutions, LLC, d/b/a Legacy Flow Media ("Legacy Flow Media," "we," "us," or "our"). Legacy Flow Academy is a product line offered by Legacy Flow Media.
By accessing or using the Site in any way—including browsing, submitting a form, purchasing a product, booking a session, or consuming free content—you are agreeing to be bound by this Terms of Use & License Agreement (the "Terms"), our Privacy Policy, and any additional terms that apply to specific offers or products.
If you do not agree with these Terms, do not use this Site.
1. WHO THIS SITE IS FOR
You must be 18 years or older, or the age of majority in your jurisdiction, to use this Site or purchase any services or digital products.
By using the Site, you represent and warrant that: You have the legal capacity to enter into this Agreement; and You will comply with these Terms and all applicable laws.
2. CHANGES TO THESE TERMS
We may update or modify these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page.
If you continue using the Site after changes are posted, you are accepting the revised Terms. If you do not agree, you must stop using the Site and our services.
3. OVERVIEW OF OUR SERVICES
Legacy Flow Media provides, among other things:
Custom Jingle & Media Production
Audio/visual assets
Short-form brand stories, mini-commercials, and reels
"Legacy Jingle Ad" and similar commercial packages
Personal / Non-Commercial "Legacy," Prayer-Style, or Sentimental Songs
Customized tracks for personal, family, spiritual, or novelty use
Not intended as commercial ad campaigns
How our songs are made. Every song is written from the story you share and reviewed by our team before delivery. We may use AI-assisted production tools to help with the process.
Legacy Flow Academy
Digital courses, mini-courses, trainings, prompts, templates, and guides
Educational material about identity, brand voice, content creation, and related topics
We reserve the right to modify, pause, or discontinue any offering at any time.
4. INTELLECTUAL PROPERTY – OUR CONTENT
4.1 Ownership
All content on the Site—including text, graphics, logos, videos, audio, images, prompts, scripts, templates, course modules, and design elements—is owned by Legacy Flow Solutions, LLC or used under license, and is protected by copyright, trademark, and other intellectual property laws.
4.2 Limited License to Use the Site
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal or internal business use, subject to these Terms.
You may not: Copy, reproduce, distribute, publicly display, or create derivative works from our content; Share course logins, downloads, or internal documents with others; Remove or alter copyright or proprietary notices; Use our content to create a competing product or service.
You may print or download brief excerpts of Site content solely for your own use, keeping all copyright notices intact.
5. LICENSES FOR DELIVERABLES
The rights that clients receive depend on what they purchased.
5.1 Personal / Non-Commercial Legacy, Prayer-Style, or Sentimental Songs
If you commission a personal, non-commercial song (for example, a prayer-style song, sentimental song, legacy song, family theme, or similar), and your order or invoice clearly identifies it as personal / non-commercial, then:
You receive a non-exclusive, worldwide, perpetual license to: Play the track personally and in your household; Share on your personal social media; Use at non-commercial events (family gatherings, church events where you are not being paid to advertise a business); Store, back up, and enjoy the audio for personal legacy purposes.
You may NOT: Sell, license, or sub-license the track to others; Use it as the primary soundtrack for paid ad campaigns, TV, radio, or major brand promotions; Claim you created, composed, or produced the track; Register the track in your own name as if you were the sole author.
All Legacy Gift Songs orders are personal, non-commercial songs under this Section 5.1 unless you purchase a commercial license under Section 5.2.
Your song, our craft. Your song is made for you to enjoy, play, and share with the people you love. Legacy Flow Media keeps ownership of the song, its lyrics, and its recording, so please don't sell it, remix it, re-record it, or upload it to streaming or music distribution services.
All rights not expressly granted to you are reserved by Legacy Flow Media.
5.2 Commercial Jingle & Brand Use License
If you purchase a Legacy Jingle Ad, brand story film, or other clearly labeled commercial media package, then—once your invoice is paid in full—you receive a non-exclusive, worldwide commercial license to use the final delivered mix(es) as follows:
You may: Use the delivered audio/visual asset(s) to promote your own business, brand, or product; Use in organic social posts, your website, live events, email campaigns, and presentations; Use in paid ads (social media, digital, radio, local TV) that promote your business only, subject to platform rules.
You may NOT: Sell or license the jingle or video to other brands or third parties; Rebrand or resell the track as a "template" or product; Claim exclusive rights to the underlying composition or production; Use our name or logo in a way that suggests joint venture, equity partnership, or endorsement, unless we agree in writing.
All rights not expressly granted to you are reserved by Legacy Flow Media.
6. YOUR CONTENT & TESTIMONIALS
If you voluntarily send us: Testimonials, reviews, screenshots, social media comments, video reactions; or Before/after results, case studies, or similar materials,
you grant Legacy Flow Media a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, display, and distribute that content in our marketing and training materials, in any media, with or without your name and likeness, unless you expressly revoke consent in writing for future use.
You represent and warrant that you own (or have permission to share) anything you submit.
Reviews. When you submit a review through our review form, you agree that we may show your rating, your review, your first name and last initial, your city and state, and any photo you add on our website, social media, and ads.
Reaction videos. If you send us a reaction video, you confirm that everyone in it has agreed to share it, and you give Legacy Flow Media permission to use it on our website, social media and ads.
You may be asked to confirm your agreement to these Terms by checking a box at checkout, on the song details form, when requesting a free preview, or when submitting a review. Checking the box means you have read and agree to these Terms.
7. ACADEMY CONTENT – EDUCATIONAL ONLY
Legacy Flow Academy, and any related trainings, prompts, templates, or resources: Are for educational and informational purposes only; Do not constitute business, legal, financial, tax, or real-estate advice; Do not guarantee specific income, leads, closings, or brand results.
You are solely responsible for how you apply the material, including: Compliance with advertising rules in your industry (e.g., real estate, insurance, financial services); Compliance with platform terms of use (social apps, email service providers, tools); Any legal or financial decisions you make.
You should consult your own attorney, accountant, broker, or licensed advisor before implementing strategies that may have legal, financial, or regulatory consequences.
8. THIRD-PARTY PLATFORM DISCLAIMER
Certain parts of our production or Site functionality may rely on third-party services (such as payment processors, hosting providers, communication tools, or media-related systems). These services are operated by companies we do not control.
You acknowledge and agree that: We are not responsible for the performance, policies, decisions, outages, limitations, or availability of any third-party service; We make no warranties regarding the behavior, continuity, or output of any external platform; Your rights apply only to the final deliverables provided under the applicable license (Section 5); No part of your purchase includes access to our internal systems or processes.
Our responsibility is limited to delivering the final assets and services listed on your order or invoice.
9. PROHIBITED USES
You agree not to: Use the Site for any unlawful, fraudulent, or abusive purpose; Attempt to gain unauthorized access to any portion of the Site, server, or accounts; Interfere with the Site's operation; Harass or defame any person through forms or messages; Share or sell access to our courses, prompts, templates, or internal systems; Use our materials to create a directly competing course, jingle service, or training clearly derived from our IP.
We may suspend or terminate access, without refund, if we believe you violated these restrictions.
10. REGISTRATION, ACCOUNTS & SECURITY
Some parts of the Site (such as Academy access or customer portals) may require registration.
You agree to: Provide accurate, current information; Keep your login credentials confidential; Notify us immediately of any unauthorized access.
We may terminate or suspend accounts that: Share logins with non-purchasers; Abuse access or violate these Terms.
11. PAYMENTS, COMMERCE & THIRD-PARTY PROCESSORS
Purchases may be processed by third-party payment providers.
You agree that: We are not responsible for acts or policies of those processors; Any card disputes may involve their terms; You are financially responsible for all orders placed by you or someone using your account.
Prices and payment details may change at any time prior to purchase.
Promo codes. Promo and discount codes work only as stated, one code per order. They have no cash value, can't be combined unless we say so, and can't be applied after purchase. We may change or end a code at any time.
Tips. When offered, tips are optional and non-refundable.
12. REFUND POLICY
Unless explicitly stated on a specific sales page or order form, all sales are final and non-refundable for: Digital courses, prompts, templates, or resources; Jingle and media production deposits or balances; Strategy sessions and consulting.
We may offer a courtesy adjustment or credit at our sole discretion.
12.1 Custom Song Orders (Legacy Gift Songs)
Legacy Gift Songs are personalized audio works created uniquely from the details you provide. Because each song is custom-made, the following policies apply:
A. Refunds for Unstarted Orders Only
A full refund is available only if work has not begun.
Work is considered to have begun once Legacy Flow Media has taken any of the following steps: Reviewing your submitted song details form; Outlining your song concept; Drafting any portion of your lyrics; Beginning any part of the music creation process.
Once work begins, the order becomes non-refundable.
B. Delivery Timeframes
Delivery timelines for each package, and for Rush or Express delivery when purchased, are shown at checkout. Express delivery is offered only during the hours shown at checkout.
Delivery time begins once all required song details are submitted.
Unexpected delays will be communicated, but delays alone do not qualify an order for refund unless work has not started.
C. Something Not Quite Right?
If something in your song isn't right, reply to your delivery email within 7 days and tell us what you'd like changed. We'll work with you to make it right. Small fixes—like a name, a word, or a line—are made at our discretion at no charge. Bigger changes—such as a new story, a different style or genre, a different voice, or rewriting the song—are not included; if we can offer one, we'll quote any additional cost before doing the work.
Current prices are shown on the order page and at checkout.
D. Completed Orders Are Non-Refundable
Once a song has been delivered, it cannot be returned or refunded, except when: You received the wrong file; The file is corrupted or inaccessible; A delivery error occurred on our end. We will fix such issues promptly.
E. Usage Rights
Custom songs are licensed for personal, non-commercial use unless you purchase a commercial jingle license. Personal-use songs may not be: Resold; Licensed to others; Used in paid advertising; Claimed as your own musical composition.
F. Grown-Up Songs
If you request explicit or adult language, you'll receive that version of your song. Any version we share publicly will be a clean version.
G. Customer Responsibilities
To ensure accurate and timely delivery, customers agree to: Provide complete and accurate song details; Ensure correct spelling and pronunciation; Respond to clarification questions when needed; Send change requests with clear direction.
Legacy Flow Media is not responsible for delays caused by missing or unclear information.
H. Free Song Previews
When offered, a free preview lets you hear part of your song before you buy. Previews are for listening only. You may not download, record, copy, share, or use a preview until you purchase. Previews belong to Legacy Flow Media and may expire. We may limit free previews per person or per day, and may decline a preview request. A preview comes with no license, delivery timeline, or change requests until you purchase.
Delivery of Custom Songs
We deliver your song by email, or by a link to your private song page sent by email or text, along with your song files and any extras included in your package. Delivery is complete when we send that email or link. We are not responsible for non-delivery caused by spam filters, inbox limits, incorrect or inaccessible email addresses or phone numbers, or your failure to access or download the files. We strongly recommend downloading and backing up your files after delivery, as we do not guarantee indefinite hosting or re-delivery.
Sharing our work. We love what we create, so we may feature songs we make on our website, social media, and the Legacy Flow Media YouTube channel as part of our portfolio. We never share your email, phone number, or the private details from your song details form. The finished song (its music, lyrics, recording, and cover art) belongs to Legacy Flow Media, which is why we can feature it. Featuring a song never shares the link to your private song page.
Artistic Expectations
Legacy Gift Songs are creative, subjective works. While we do our best to honor the details and preferences you share, we cannot guarantee that the final song will match any specific idea you had in mind or create a particular emotional response.
Chargebacks & Disputes
If you believe a charge is incorrect, you agree to contact us first at [email protected] so we can review and, if appropriate, correct the issue. Initiating a chargeback without giving us an opportunity to help may delay resolution. We reserve the right to dispute chargebacks we believe are improper or fraudulent and to suspend future purchases or access for accounts associated with abusive disputes.
13. CONFIDENTIALITY & INTERNAL MATERIALS
13.1 What We Keep Confidential
We will treat private information you share as confidential, such as your email, phone number, and the details from your song details form, except: As required by law; With your written permission; or As described in "Sharing our work" (Section 12.1), which lets us feature the finished songs we create.
13.2 What You Agree to Keep Confidential
You agree not to disclose: Our internal processes, documents, or systems; Non-public pricing structures, private links, or customer-only materials. This confidentiality survives termination.
14. DISCLAIMERS & NO GUARANTEES
The Site, products, and services are provided "AS IS" and "AS AVAILABLE." We do not guarantee: Income, leads, engagement, or business results; Uninterrupted Site performance; Error-free deliverables; That any output will meet every user's needs. You are responsible for evaluating and applying information or deliverables.
15. ASSUMPTION OF RISK
You acknowledge that all business and media activities carry risk. Your results depend on factors outside our control, including your: Market, industry, budget, timing, compliance, and execution. You voluntarily assume all associated risks.
16. LIMITATION OF LIABILITY
To the fullest extent allowed by law: Legacy Flow Media and Legacy Flow Solutions, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages. If liability is ever found despite this limitation, our total aggregate liability shall not exceed the amount you paid for the product or service giving rise to the claim.
17. INDEMNIFICATION
You agree to indemnify and hold us harmless from claims arising out of: Your use of the Site or deliverables; Your violation of these Terms; Your infringement of any third-party rights; Your misuse of any media assets.
18. TERMINATION
We may terminate access to the Site or services if we believe you violated these Terms. Upon termination: Your license to access Site content ends; Licenses for paid deliverables remain valid unless you were terminated for misconduct. Sections that naturally survive termination will continue.
19. DISPUTE RESOLUTION, ARBITRATION & CLASS ACTION WAIVER
19.1 Governing Law — Michigan law governs these Terms.
19.2 Binding Arbitration — Any dispute shall be resolved by binding arbitration in Detroit, Michigan.
19.3 No Class Actions — Claims must be brought individually, not as part of a class.
20. DMCA & COPYRIGHT COMPLAINTS
If you believe content infringes your copyright, you may send a notice to: Copyright Agent, Legacy Flow Media, [email protected]. Include all information required by 17 U.S.C. §512(c)(3).
21. SEVERABILITY
If any provision is invalid, the remainder of the Terms remain in effect.
22. ENTIRE AGREEMENT
These Terms, along with applicable order forms and the Privacy Policy, constitute the entire agreement.