LEGACY FLOW MEDIA — PRIVACY POLICY
Last Updated: December 7, 2025
This Privacy Policy describes how Legacy Flow Solutions, LLC, doing business as Legacy Flow Media (“Legacy Flow Media,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares your information when you access our website, funnels, platforms, products, courses, or services (collectively, the “Site”).
Legacy Flow Academy is a product line of Legacy Flow Media.
By using the Site, you agree to this Privacy Policy.
If you do not agree, do not use the Site.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
You may voluntarily give us information when you:
Fill out a form or survey
Purchase a product or custom song
Submit details for a project
Book a call
Request support
Upload media or files
Join Legacy Flow Academy
Provide testimonials, stories, or feedback
May include:
Name
Email address
Phone number
Story details
Song recipient information
Pronunciations, spelling notes
Uploaded files (audio, images, text)
Business or brand information for commercial projects
We do NOT store payment card numbers.
Payments are processed by secure third-party providers such as Stripe or PayPal.
1.2 Information Collected Automatically
When using our Site, we may automatically collect:
IP address
Device and browser details
Pages visited
Time on page
Referring URLs
Funnel interactions
Email opens/clicks
Basic analytics data
This helps us maintain and improve the Site.
1.3 Information from Service Providers
We may receive limited information from:
Payment processors
CRM or automation tools
Email platforms
Scheduling systems
Customer support platforms
This information is used to fulfill orders and communicate with you.
2. HOW WE USE YOUR INFORMATION
We use your information for:
Fulfilling custom song orders and media projects
Delivering files and order confirmations
Sending updates and customer support responses
Managing purchases, accounts, and entries
Improving the Site and offerings
Sending relevant educational content or updates
Detecting fraud or preventing misuse
Meeting legal and business record requirements
We do not use your personal stories or project details in marketing without your explicit permission.
3. HOW WE SHARE YOUR INFORMATION
We only share your information under these circumstances:
3.1 Trusted Service Providers
We may share limited data with partners who help operate our business:
Stripe, PayPal, or payment processors
Email delivery platforms
CRM/automation systems
Scheduling tools
Cloud hosting and backup services
Support platforms
They may only use your data to perform services on our behalf.
3.2 Legal Requirements
We may disclose information to:
Comply with laws or lawful requests
Protect our rights, customers, or property
3.3 Business Transfers
If Legacy Flow Media undergoes a merger, acquisition, or restructuring, customer information may transfer as part of business assets.
4. WHAT WE DO NOT DO
We do not:
Sell your personal information
Rent your personal information
Share your information with advertisers
Allow third parties to market to you using our data
We also do not use personal names, stories, or sensitive details you submit for a custom song without your permission.
5. COOKIES & TRACKING TECHNOLOGIES
The Site may use:
Cookies
Pixels
Session tracking
Email interaction tracking
These help us understand user behavior and improve your experience.
You may disable cookies in your browser, though some site features may not work properly.
6. CHILDREN’S PRIVACY
The Site is not intended for children under 13.
We do not knowingly collect information from children.
If we discover we have collected such information, we will delete it promptly.
7. DATA SECURITY
We use reasonable security measures to protect your data.
However, no online system is 100% secure.
You use the Site at your own risk.
8. DATA RETENTION
We keep information as long as necessary to:
Deliver your purchased content
Maintain business records
Resolve disputes
Meet legal obligations
9. YOUR RIGHTS & CHOICES
You may request to:
Access your personal information
Correct inaccurate data
Delete data (unless legally required to retain it)
Opt out of marketing emails
Unsubscribe from communications
To submit a request:
📧[email protected]
📞 734-333-9787
10. LINKS TO THIRD-PARTY SITES
The Site may contain links to external platforms.
We are not responsible for their content or privacy practices.
Review their privacy policies separately.
11. INTERNATIONAL USERS
The Site is operated from the United States.
If you access it from another country, you consent to the transfer and processing of your data in the U.S.
12. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes take effect when posted.
Continued use of the Site means you accept any revised terms.
13. CONTACT US
If you have questions about this Privacy Policy or how we handle personal data, contact: